Transforming Inventory Management from Manual to Modern
How SowOps took a manual inventory tracking problem and turned it into a streamlined ordering and sales process with Zoho Inventory
Based in Nashville, TN, Spruce Music (dba Miller Piano Specialists) aims to be a game-changer in piano sales and services. The first phase of their mission focused on operational improvements that could support exponential growth. Under the new management of industry veteran Travis Mitchell, MPS recruited SowOps to help fine-tune and integrate an inventory management solution that would save time, improve stock visibility, and increase operational efficiency.
The SowOps team helped MPS move from manually managing inventory across several platforms, and countless spreadsheets, to a unified inventory control system that gave 100% accessibility across departments and substantially reduced inventory discrepancies. By eradicating inconsistencies and improving communication company-wide, MPS emerged empowered to tackle the next phase of their development with a sharper focus on business expansion and customer engagement.
Challenges
- Disjointed, manual inventory system
- Frequent errors due to complicated auditing process
- Confusion and inefficiency due to lack of a single authoritative record
- Difficulty in setting accurate re-order levels and assessing inventory valuation
- Insufficient team communication due to scattered data
- Precious business hours wasted to cumbersome manual tracking
SOLUTIONS
- Implement Zoho Inventory as the anchor for all inventory-related activities
- Bridge Zoho Inventory with Zoho Books to seamlessly manage finances
- Conduct staff training sessions for smooth transition to new system
- Merge all previous tracking methodologies into one unified system
- Design tailored reports for real-time monitoring of essential inventory metrics
- Institute role-based access to safeguard data integrity
Results
- A single, reliable, user-friendly inventory management system
- Immediate access to accurate stock data
- Valuable time saved with automated stock tracking systems
- Major uptick in overall efficiency
- Improved communication between departments