Communicating Company Expectations with Consistent Review Protocol
How SowTalent designed a time-efficient accountability system to effectively fortify a new company’s core values
Animal Bioscience is making leaps and bounds in the pet longevity space by exploring the aging of dogs on the cellular level. Using innovative scientific research to drive the development of their ground-breaking product, Leap Years, Animal Bioscience is an authority on improving and extending canine life. As frontrunners in their field, they know the best results come from utilizing the best resources. So, when it came to standardizing performance evaluation and providing proper feedback to their team, Animal Bioscience leadership turned to the SowTalent experts to design a comprehensive review process that would effectively track execution of expectations and staff development, while also saving time.
Challenges
- Disconnection between core values and Key Performance Indicators (KPIs) in existing review process
- Inconsistent evaluation criteria across different departments and employee roles
- Inability to hold employees accountable due to underdeveloped tracking systems and performance feedback
- Annual reviews were time-consuming and based on subjective evaluations
SOLUTIONS
- Create annual reviews to fit position-specific KPIs that include Core Value components
- Design a review template to provide consistency across departments
- Conduct training on review implementation
- Encourage continuous feedback loops
Results
- Enhanced alignment between core values and KPIs
- Consistency across departments through effective communication channels
- Improved goal tracking and accountability
- Streamlined and efficient evaluation protocol that includes both bi-weekly 1:1 check-ins and annual reviews
- Increased overall team productivity