Streamlining Talent Acquisition in Real Time
How N&S increased hiring bandwidth and accelerated company growth through 10 new hires in 15 months
Over the last several years the client, a software developer in the Northeast U.S., has been specifically challenged with hiring and retaining talented professionals.
Based on initial conversations with company leadership, the 35-person company was seeking to increase staffing in several key areas to ultimately grow its client base and increase its delivery speed and volume as it relates to its ERP software technology and support services.
N&S worked to fill 10 roles in 15 months, including positions like software engineer, technical support representative, and inside sales representative.
“ My life before working with Nourish & Sow has been very busy. Crazy. We always had a bunch of questions about how to run the business. ‘Do we need to hire for this position, do we need to hire for that position?’ Just a lot of open-ended questions. ”
- Nichole Zingarella, Director of Operations, NECS, Inc.
Challenges
- Inconsistent hiring process, producing inconsistent results
- Limited staff resources to perform hiring responsibilities (posting jobs, screening applicants, performing interviews)
- Lacking strategy for targeting candidates and posting on the best platforms
- Stuck hiring only for immediate needs, not future needs
- Departments not empowered to express their positional needs for growth
- Job descriptions not tailored to reflect company vision and ethos
SOLUTIONS
- Develop new job description format that reflected company vision and ethos
- Uncover positions that would meet current and future company needs
- Increase breath of job boards used, determine best job boards for each position type
- Review all candidate applications, perform initial screening
- Perform 1st-round interviews; presenting qualified finalists (to expedite process)
- Create hiring process SOP for Client future implementation
“ Nourish & Sow helped us in so many different areas as far as hiring, helping us become more of a true real business by implementing certain things like company mission statements and company visions. So I definitely feel that Nourish & Sow has helped us in that regard and really has helped us grow up, even though we've been an established company. ”
- Nichole Zingarella, Director of Operations, NECS, Inc.
Results
- Screened more than 1,200 Applicants
- Hired 10 new team members in 15 months, increased staffing by 30%
- New positions totaled approximately ~$800K in salary
- Saved client approximately 500 hours of time by performing hiring duties
- Delivered SOP for simplified hiring process that client can now implement